Frequently Asked Questions
Everything you need to know about our slow juicers and kitchen technology.
What makes Hurom's Cold Press technology different from centrifugal juicers?
Hurom's patented Slow Squeeze Technology uses an auger to squeeze out juice instead of shredding it with high-speed blades. This minimizes oxidation and heat stress, preserving more nutrients, enzymes, and the natural taste of your ingredients.
How long does shipping take and what are the costs?
We offer free standard shipping on all orders over $100 within the contiguous United States. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
Are Hurom juicer components BPA-free and dishwasher safe?
Yes, all components that come into contact with food are 100% BPA-free. While we recommend hand-washing to extend the life of the silicone seals, many of our newer models feature dishwasher-safe parts for easier cleanup.
What is your return policy if I am not satisfied with my purchase?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your Hurom product, you can return it within 30 days of purchase for a full refund, minus any applicable shipping fees.
Do Hurom products come with a manufacturer's warranty?
All Hurom slow juicers come with a 10-year warranty on the motor and a 2-year warranty on all other parts, ensuring your investment in your health is protected for years to come.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through Affirm and digital wallets like PayPal and Apple Pay.